Emotional Branding Takes Centre Stage in UK Holiday Campaigns

Nina Domingo
November 7, 2025
Marketing
As the holiday season approaches, brands are focusing on emotional branding to create memorable ad campaigns. Mercator's new campaign exemplifies this trend in the UK, where companies are expected to spend over £10 billion on ads that emphasize genuine connections. Emotional branding matters because it resonates with universal human experiences and builds communities. The strategy is not just a trend but a critical approach for creating lifelong advocates, with brands using storytelling to evoke emotions and drive customer loyalty.

As the holiday season approaches, the air is buzzing with anticipation—not just for the festivities themselves, but for the epic ad campaigns that inevitably accompany them. Honestly, brands are pulling out all the stops to create something memorable and heartfelt. A perfect case in point is Mercator's new pre-holiday campaign, promising to drench the season in warmth and heart.

But here's the thing—what truly makes this campaign stand out is its embrace of emotional branding, a strategy increasingly shaping the UK's marketing landscape. According to a recent BBC article, campaigns are leaning into emotional storytelling more than ever, aiming to forge authentic connections with their audiences.

Why Emotional Branding Matters

It's not just a trend—it's a reality and a necessity. Emotional branding resonates because it taps into universal human experiences. As I often tell founders, authenticity in messaging is not crafted but discovered through honest reflection on who you are and what you stand for. Mercator's strategy aligns perfectly with this ethos, and they're not alone. Recent insights from City A.M. reveal that UK companies are forecasted to spend over £10 billion on holiday ads emphasizing genuine consumer connections this year.

Beyond Just Ads: Building Community

I've noticed how Mercator and similar brands are not merely advertising; they're building communities. By using TV commercials, radio ads, and outdoor promotions, these campaigns capture a shared emotional language. The BBC mentions in this piece how music and stories evoke powerful emotions that bind us. Similarly, campaigns like Mercator's leverage this phenomenon to build lasting customer loyalty.

My Take

Here's what I think is really happening: brands are waking up to the fact that emotional engagement is invaluable, not just for selling products but for creating lifelong advocates. While not every strategy works for every company, the trend towards emotional storytelling is a win for both marketers and consumers. A balanced approach, weaving simple reminders of genuine human connection into a powerful brand narrative, is the hallmark of effective emotional branding.

The reality is more nuanced than the headlines suggest: some brands thrive on humour while others, like Mercator, on warmth and sentimentality. And honestly, there's merit to both sides.

As you consider your brand's approach this season, ask yourself: What emotions do we want to evoke, and how can we authentically express them? Successful branding is less about hopping on the latest trend and more about consistently reflecting who you are. As these campaigns show, the possibilities are as varied as the companies innovating them—and that's what keeps this field forever exciting.